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Casino Rocket Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Casino Rocket website and related online gambling services. Please read them carefully before registering, depositing funds, playing games or using any other service. By accessing or using Casino Rocket, you acknowledge that you have read, understood and agree to be bound by these terms, together with any additional rules or notices displayed on the website.

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1. General conditions

These Terms & Conditions form an agreement between you and the operator of Casino Rocket. They apply to your access to the website, your user account, deposits, withdrawals, games, promotions and any other features made available through the service. Additional terms may apply to particular games, payment methods, promotions or products. Where additional terms are provided, they should be read together with these Terms & Conditions.

Page contents
1. General conditions2. Accounts, identity and security3. Deposits, play and withdrawals4. Responsible gambling and prohibited conduct5. Website availability, privacy and legal information

Casino Rocket may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to the service, security needs or operational developments. The latest version will be made available on the website. Your continued use of the service after an update is published may indicate acceptance of the revised terms. If you do not agree with a change, you should stop using the service and may close your account in accordance with the applicable process.

You are responsible for reading the information presented on the website and ensuring that your use of Casino Rocket is lawful. Nothing in these terms is intended to exclude rights or protections that cannot lawfully be excluded under Australian consumer or other applicable law.

Eligibility and legal use

You must be legally permitted to use online gambling services in your location. You must also meet the minimum legal age that applies to online gambling in the relevant Australian jurisdiction. Casino Rocket is intended for adults only. You must not access or use the service if you are underage, prohibited from gambling, subject to a self-exclusion arrangement, or located in a place where the service is not lawful or available.

You are responsible for checking the laws that apply to you before using the website. Casino Rocket may restrict access to particular locations, products or services where required by law or where it considers that access should not be provided.

2. Accounts, identity and security

To use certain features, you may need to create a personal account and provide accurate, complete and current information. You must not register more than one account unless expressly permitted. You must not create an account for another person, use another person’s account or allow another person to access your account. Any information you provide must belong to you and must be capable of verification.

Casino Rocket may carry out identity, age, location, payment and source-of-funds checks. You may be asked to provide documents or other information to complete these checks. Until a check is completed, access to some services, transactions or account functions may be restricted. Information supplied for verification must be genuine, current and not misleading.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by Casino Rocket to protect its systems. You should choose a strong password, avoid sharing your credentials and notify Casino Rocket promptly if you suspect unauthorised access, loss of credentials or unusual account activity.

  • Do not use false, stolen or misleading identity information.
  • Do not permit another person to deposit, play or withdraw through your account.
  • Do not use the service for unlawful activity, fraud, money laundering or the funding of illegal conduct.
  • Do not attempt to bypass age, identity, location, security or responsible gambling controls.
  • Do not interfere with the website, games, payment systems or other users.

Casino Rocket may suspend, limit or close an account where it has reasonable grounds to believe that these terms have been breached, information is inaccurate, activity is unlawful or a security, compliance or responsible gambling concern exists. Where appropriate and legally permitted, you may be informed of the reason for an action. Any remaining balance will be dealt with in accordance with applicable law and the relevant verification requirements.

3. Deposits, play and withdrawals

You may only use payment methods held in your own name or otherwise authorised for your use. Payment transactions may be subject to checks, processing requirements, minimum or maximum amounts and restrictions displayed at the time of the transaction. Casino Rocket may refuse or reverse a transaction where it cannot be verified, appears irregular or does not comply with these terms or applicable law.

You should confirm all transaction details before submitting a deposit or withdrawal request. You remain responsible for fees charged by your bank, card provider, payment service or other financial institution. Casino Rocket is not responsible for delays or charges caused by a third-party payment provider, incorrect information supplied by you or circumstances outside its reasonable control.

Funds placed in your account are for lawful gambling use and must not be used to facilitate a transaction for another person. You must not deposit funds that you cannot afford to lose. A withdrawal may be subject to identity, payment and compliance checks before it is processed. Further information about an available payment method, including any applicable conditions, will be shown on the website or during the transaction process.

Games and results

Game outcomes are determined by the applicable game systems and rules. You are responsible for reviewing the rules, stakes, paylines, features and other information before playing. A game round may be treated as completed when the relevant system records the result. If there is a technical interruption, display error or other issue, Casino Rocket may investigate the affected activity and take reasonable corrective action.

Where a transaction or game result is affected by an obvious error, system malfunction, technical failure, fraud or other material irregularity, Casino Rocket may void or correct the affected activity to the extent permitted by law. Records maintained by the service may be used to determine the details of a transaction or game event, subject to applicable legal rights.

Promotions

Promotions, bonuses, rewards and promotional campaigns may be subject to separate terms. Those terms may include eligibility requirements, expiry dates, wagering conditions, game restrictions, transaction rules and limits. You should read the specific promotion terms before participating. If there is an inconsistency between these Terms & Conditions and promotion-specific terms, the promotion-specific terms will generally apply to that promotion, subject to applicable law.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. You should only gamble with money you can afford to lose and should set personal limits on your time and spending. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service.

Casino Rocket may provide tools or processes that help you manage your gambling, such as deposit controls, activity information, time reminders, cooling-off options or self-exclusion. Availability and operation may vary according to legal requirements and the product being used. Requests to limit or close access should be made using the process available on the website. A self-exclusion or account closure request should not be treated as a guarantee that all access will end immediately where technical or processing steps are required.

You must not use automated software, bots, scripts, scraping tools, unauthorised devices or other methods intended to obtain an unfair advantage or disrupt the service. You must not exploit an error, manipulate a game, interfere with security measures, reverse engineer the website or introduce malicious code. You must not engage in abusive, threatening, discriminatory or deceptive behaviour towards staff, suppliers or other users.

  1. Use the service only for your own lawful purposes.
  2. Keep your account and payment information secure.
  3. Follow applicable game, promotion and transaction rules.
  4. Co-operate with reasonable verification and compliance requests.
  5. Report suspected errors, fraud, security issues or unauthorised activity promptly.